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Shipping & Returns
Shipping Policy
At Vilubs, our mission is to connect you and your pet with the best and most innovative products on the market. To ensure exclusivity and competitive pricing, we operate as an intermediary between you and the top pet supply suppliers worldwide.
Therefore, the shipping and logistics of the products are handled directly from our partner suppliers' warehouses straight to your address.
Return & Exchange Policy
Delivery Times
Since your items are shipped directly by our selected partners, the estimated delivery time is 2 to 7 business days after payment confirmation.
Note: If you purchase products from different suppliers, they may arrive in separate packages and on different days. Don't worry, this is completely normal!
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