Store Policy
Customer Care
At Vilubs, our mission is to make everyday life easier for pet parents by offering practical solutions, carefully selected products, and friendly customer support.
If you have any questions about your order, products, shipping, or returns, our team is here to help.
We strive to respond to all customer inquiries within 24 to 48 business hours.
Your satisfaction is important to us, and we'll always do our best to provide a smooth and enjoyable shopping experience.
Contact us anytime:
📧 Email: contact@vilubscuriosidades.com
Thank you for choosing Vilubs!
Privacy & Safety
Your privacy is important to us.
At Vilubs, we are committed to protecting your personal information and ensuring that your shopping experience is safe and secure.
We only collect the information necessary to process your order, provide customer support, and improve your shopping experience.
We never sell or rent your personal information to third parties.
All payments are processed through secure, encrypted payment gateways to protect your financial information.
By using our website, you agree to the collection and use of information as described in this policy.
Wholesale Opportunities
We are currently focused on serving individual pet parents through our online store.
At this time, we are not offering wholesale partnerships.
As our business grows, we may expand into wholesale opportunities in the future.
Thank you for your interest in Vilubs.
Payment Methods
We offer secure payment options to make your shopping experience simple and safe.
We currently accept:
• Visa
• Mastercard
• American Express
• Discover
• PayPal (if available)
• Apple Pay (if available)
• Google Pay (if available)
All payments are securely processed using encrypted payment technology.